Returns & Exchanges
We want you to love your bubbles, which is why we offer a 30-day return policy for all SodaStream sparkling water makers and accessories purchased directly from our site. Items must be returned in their original packaging and in like-new condition to qualify for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to start the process and receive a return authorization.
Print Your Label
Download and print the prepaid shipping label provided via email and securely pack your SodaStream items in their original box.
Ship It Back
Drop off your package at any authorized carrier location; please note that CO2 cylinders require specific safety handling instructions.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing